The Extra Mile
At Fabian we believe in always going that extra mile for our clients. Whether it's taking the time to explain the "fine print" or showing the perfect house at 9 pm we're always there. Just like if you were a member of our family. Take Grace for example:
This first-time home buyer turned to Fabian to calm her nerves and answer her questions. All of them
Grace, looking to purchase her first home, called Howard off of a "For Sale" sign she'd seen on his friend's town home. Prior to contacting Fabian, Grace had been advised by a Realtor who seemingly provided some misinformation, furthering Grace's confusion. Howard promised to hold her hand through every step of the transaction.
One night at 8pm, the two met to discuss Grace's concerns. When the issue of affordability came up, Howard placed a call to a mortgage broker right then and there; the broker patiently explained Grace's options. They entered into contract that evening and met with Preferred Mortgage Lenders the next day.
After Grace had all of her questions answered, financing was underway - with even better rates than anticipated. During the final stage, the closing, Grace felt right at home with the people she trusted. Fabian has never seen a more excited first-time buyer, as evidenced by her big bear hugs at the closing.
Howard's recent follow-up call found Grace still thrilled with her experience and results. Fabian's promise to deliver a painless and stress-free transaction was fulfilled, thanks to the respected working relationships with its trusted partners. Grace's story may be unique because of her and her level of appreciation, but the commitment is a typical one for Fabian Realty.